Frequently Asked Questions

We supply textiles for hospitality (linen, towels, sheeting), horticulture (nets, groundcovers, frost protection), commercial fabrics (floor protection, scaffold cloth), woolpacks, bulk and produce bags, and specialised industrial textile solutions.
Yes. we specialise in acting as a procurement partner. If you can’t find exactly what you need in stock, we work with suppliers to source or customise fabrics, sizes, closures, printing, or specifications
Delivery times vary by product and order size; standard stocked items dispatch quickly, while custom or sourced products depend on supplier schedules. Contact us for specific lead times.
We operate a tiered pricing model across most of our product range, with pricing structured around order volumes.
Where prices are displayed, they reflect the entry-level price based on the lowest minimum order quantity. For some products, we also specify the minimum order quantity required to access that price tier.
Because many orders vary in volume, specifications, and customisation requirements, we recommend contacting us for a tailored quote. This ensures you receive the most accurate pricing based on your exact quantities and product needs.
Yes. Technical specifications are available on request, and we can discuss performance criteria for your project or operational needs..
Yes. Price breaks are built into our tiered model — the more you order, the better the rate you can access.

General

MOQ varies by product, material type, supplier requirements, and whether items are stocked imported products or require special sourcing or manufacture.
We primarily supply businesses in New Zealand and Australia through our Nelson base, supported by a global supplier network. However we have also supported businesses in Europe and Asia.
Yes. Samples can be provided (often at reight only) to help you assess material, quality, size and suitability before placing a larger order.
Shipping depends on order size and destination. Smaller orders can be couriered, while larger freight shipments use pallet or container services with tracked logistics.
Contact us via phone, email, or enquiry form with product details, quantities, and any custom requirements, and we’ll provide a tailored quote.
Products are sourced through vetted manufacturers with performance expectations for commercial, agricultural and industrial use. We stand behind product quality and suitability.
Returns or replacements are handled case-by-case. If an item is defective or not as specified, contact us promptly so we can assess and resolve the matter.

We supply shade cloth, frost/protection cloth, bird and pest netting, ground covers, weed mat and reflective ground cover.
Shade cloth selection depends on crop type, UV exposure, wind conditions and environmental requirements. We can recommend specifications and densities based on your goals.
Yes — we provide netting options suitable for bird control, insect control, and general environmental protection tailored to crop needs.

We offer bedroom sheeting, pillowcases, towels (face cloths, bath towels, spa towels), and other laundering textiles designed for commercial environments.
Yes. Products are selected for durability, repeated laundry performance, comfort and long-term use.
Yes, we can supply RFID compatible linen and towels for efficient laundry tracking and inventory control.

We supply woven polypropylene bags, bulk lifting bags (FIBC), mesh produce bags, jute and hessian sacks, woolpacks, garden bags, hop packs and other specialised bags.
Yes. Options include size, colour, printing (logos etc), closures and loop styles for bulk bags.
We use durable, UV-stabilised woven polypropylene for bulk and produce bags, and natural jute/hessian or polyethylene options where appropriate.
Yes. If you have specific material strength, moisture, UV or handling requirements, we can source or develop solutions to match.

Our commercial towels and cloths range includes heavy-duty cleaning cloths, microfibre wipes, tea towels, loop and cabinet towels, bar and kitchen cloths, glass-polishing cloths, cotton gauze, Dorset cleaning cloths and more. These are engineered for high-volume use in commercial kitchens, hospitality settings, workshops and maintenance operations
Yes. Each product in our commercial range is tested to commercial standards for strength, absorbency and durability. Fabrics are colourfast, retain performance after frequent washing and are built to withstand the rigours of high-turnover environments such as restaurants, bars and laundries.
Yes. We offer a variety of fabrics, weights, sizes and colour-coded options so you can select the right cloth for particular cleaning tasks (e.g., microfibre for polishing, cotton blend for general wiping) a.